A Modern Woman's Journey of Life


Privacy Policy Highlights

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information. “Covey” or “CHI” means Covey Holdings, LLC and/or elishacovey.com and any of our subsidiaries or divisions. Hereinafter, elishacovey.com shall be referred to herein as “Website.”

We want you to read the whole policy. This highlights section provides a summary of Covey’s privacy practices and is not the whole policy. The highlights and full privacy policy apply to our website at www.elishacovey.com, our mobile app, and other locations where we may collect personal information.

If you decide to give us personal information while using our website, you consent to the collection, processing, use, and transfer of that information in accordance with this notice and applicable laws. Please note that this notice and the procedures described in it may be amended or superseded from time to time. We will post any updates to this notice on our website.

What We Collect

  • We may collect personal information such as your contact, billing, and shipping information. We may also collect demographic information, such as your birthday.
  • We collect information regarding your interactions with our websites and mobile apps.
  • We may obtain additional personal and non-personal information from third-party providers.

Uses of Information

  • The Website does not sell or rent your personal information to third parties.
  • We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
  • Your personal information may be shared with current or future Covey’s entities or subsidiaries.
  • We may also use the information you provide to send you marketing communications.
  • In some circumstances, the Website may share your information with certain third parties to perform services on our behalf.

Your Choices

You may choose to:

  • Stop receiving e-mail, direct mail, and telephone marketing communications
  • Update and correct your personal information

Important Information

  • We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.
  • The Website values our relationship with our customers, and we are committed to responsible information-handling practices. Please read our entire Privacy Policy.

How to Contact Us

Website’s Privacy Policy

Your use of any of our sites is subject to the Terms of Use for the Website.

This Policy applies to:

  • The websites owned or operated by Covey, CHI and/or elishacovey.com and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies
  • The Website’s mobile app, if any.
  • Information we collect in any form through this Website, in any communications (including but not limited to social media postings, emails, text messages and/or blog posts) events under the Website’s name

For simplicity, we will call the Website and corresponding mobile apps “digital properties” throughout this policy.

What We Collect

In general, you can visit our website without revealing any personal information about yourself. We do not collect personal information (such as your name and contact details) when you visit this website unless you voluntarily submit the data using one of the forms available for a specified purpose (for convenience, “Subscription Pages”) and give your consent to the collection and use of that data for the specified purposes.

On Subscription Pages, we may collect personal information about you including, for example, your name, address, email address, phone number, facsimile number, company name, company address, title, resume, curriculum vita, education, and work experience. We may collect this information if you sign up to receive periodic newsletters, information, or recommendations via email from one or more of our information sources contained on the Website. We also may collect this information if you register to participate in any seminar, conference, or event that elishacovey.com has organized.

To the extent that any subscription is offered or provided, we may use the information you provide us to evaluate the level of interest in particular topics or to contact you to ask whether you wish to receive additional information about Covey or other related materials. The Subscription Pages concerning specific blogs, publications, events, or activities in which you are interested might provide additional information concerning how we use your data for that particular purpose and might have a box for you to click to provide your consent to the processing of your data by us, including by personnel and on servers located in the United States. Unless we are subject to other legal obligations, we will use any personal data that you provide only for the purposes for which you give your consent.

In addition to the uses of your personal data indicated on the Subscription Pages, unless otherwise restricted, we also may use your personal data to:

  • respond to requests, enquiries, or complaints received from you;
  • communicate with you about our Website and our services;
  • invite you to events;
  • send you marketing materials you have asked to receive;
  • audit and monitor this website and make improvements to it.

We also obtain some information about your IP address and web browser that you use to access our website. See Notice Regarding Cookies for more details.

We collect and store information you provide through our digital properties and in our store(s).

The information we collect from you includes things like:

  • Name
  • Mailing address
  • E-mail address
  • Phone number
  • Credit card number and other payment information (if provided)

In certain situations, we may also collect things like:

  • Location information
  • Demographic and lifestyle information (if you sign up for a registry or birthday list)
  • IMEI/UDID (a numeric identifier for your mobile device)
  • MAC address (another kind of numeric identifier for your mobile device)
  • IDFA (Apple’s ID for Advertising, a randomly generated number, which can be cleared like cookies)
  • Your responses to surveys as may be sent out from time to time.

Information you give us about others

You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at our store. We will only use this information for the specific reason you provide it.

Information from other sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online

We collect information about your interactions with us, including the type of device or browser you’re using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called “referring URLs”).

The Website and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. Users can control the use of cookies at the individual browser level.

We may permit third-party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.

Location information

Some of our digital properties may collect your location to help you search for our store or to use special mobile features that may exist now or in the future.

For any mobile application to identify your location, you must enable location services through your mobile device’s settings. If you do not want Covey’s to collect this information or to enable these features, you can turn off location services on your mobile device. Covey’s has no control over your device’s settings.

Reviews and other content you provide

Our website may offer publicly accessible blogs or community forums, including but not limited to “testimonials” that are entered by users on the website. Be aware that anyone who accesses these areas may read, collect, and use the information you provide. The Website is not responsible for content provided by other users or any other third parties.

How We Use the Information We Collect

  • Identifying you on our websites and our mobile app in order to customize your experience (for example, based on your purchase history or your location)
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Processing credit card or payment information

Information retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

The Website does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe herein. We may combine or share information among current or future Covey companies, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders and delivering packages
  • Sending Covey’s marketing communications
  • Fulfilling subscription services
  • Conducting research and analysis
  • Processing credit card payments

We may share personal information in connection with co-branded product or service offerings (including sharing personal information with third parties to validate offers).

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect the Website, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we’ll notify you through e-mail (if we have your e-mail address) and/or a prominent notice on our applicable website of any change in ownership, as well as any choices you may have regarding your personal information.

How We Protect Your Information

We use a variety of information-security measures to protect your online transactions with us.

  • We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
  • Our digital properties use encryption technology to protect your personal information.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

We take the security of our information systems very seriously and have implemented generally accepted technical standards and operational security measures to prevent unauthorized access to data and to protect the integrity of our systems. These protections are provided by the hosting service for the Website. We take reasonable steps to protect any personal data that you provide us online by employing appropriate security measures. Despite the security procedures we employ, you should be aware that it is impossible to guarantee the security of information that you transmit to us via the Internet. As set forth in the Terms of Use, the Website is not liable for the breach or unauthorized use of any such information in our possession or under our control.

Your Choices

You may at any time:

  • Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account
  • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under “Contact” on our website

Please note: Even if we can anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

Protecting Children's Privacy

We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical

Links to Other Websites

For your convenience, our website might contain links to third party websites (e.g., Twitter, Facebook, Instagram, etc.) whose information practices might be different from ours and which are governed by their own privacy procedures, policies, and security measures. For instance, we may provide links to seminars, articles, and events offered or hosted by third parties. If you choose to visit any linked websites, we encourage you to review the applicable privacy policies, data protection standards, and security procedures before you submit any information via those sites, as we have no control over data submitted to, or collected by, those third parties.

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook “Like” button, the “Share This” button, Pinterest, Twitter, Instagram, and/or Snapchat or interactive mini-programs that run on our website (“widgets”). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. You agree that Covey has no responsibility or liability regarding the use of these third-party social media entities or sites.

Privacy Policy Updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Contact Us

If you have any questions about our Privacy Policy or practices, please contact us.

Phone: 214-489-7252
E-mail: [email protected]
Address: Plano, Texas

Last Updated: April 20, 2020